Network Operations Centre

Planned Work: Interxion DSL core

Wednesday 03/04/2024 23:59 to Thursday 04/05/2024 23:59

During the above window we will be performing works on our DSL core within this location. This is a “dry run” in preparation of the maintenance our Colocation provider will be carrying out https://noc.enta.net/2024/03/planned-work-interxion-datacenter-lon1-crac-unit-replacement/

For the duration of the works the DSL core at this location will be taken down, due to this there will be a loss of resiliency across the DSL estate as all DSL traffic and sessions will be handled via our Telehouse DSL core. Sessions will be drained gracefully from the Interxion LNS pool prior to the works with any remaining sessions forcibly disconnected on the night of the start date before reconnecting to the Telehouse LNS pool.


Published: Tue, 19 Mar 2024 17:06:41 +0000
Planned Work: Interxion Datacenter LON1 – CRAC Unit Replacement

Monday 29/04/2024 08:00 to Thursday 16/05/2024 18:00

During the above window our Colocation provider will be carrying out a refresh of the CRAC Units (Aircon) within our suite and the wider datacenter. Units will be replaced one at a time and we do not anticipate service impact to directly connected customers in this location (DIA, wholesale hand-off, Colocation and Interconnects)

For the duration of the works the DSL core at this location will be powered down, due to this there will be a loss of resiliency across the DSL estate as all DSL traffic and sessions will be handled via our Telehouse DSL core. Sessions will be drained gracefully from the Interxion LNS pool prior to the works with any remaining sessions forcibly disconnected on the night of the work before reconnecting to the Telehouse LNS pool.

We apologise for any inconvenience this may cause.


Published: Tue, 19 Mar 2024 16:13:04 +0000
Cancelled: Planned Work: Core Router Software Upgrade – slo2-rtr-1

Thursday 14/03/2024 22:00 to Friday 15/03/2024 06:00

During the above window, we will carry out software upgrades on our core router at Equinix LD5. All directly connected services will experience a number of outages of up to 3 hours in total. Any traffic that would usually be routed through this node will take an alternative path for the duration of the work.

We apologise in advance for any inconvenience caused.


Published: Thu, 29 Feb 2024 04:17:09 +0000
Cancelled: Planned Work: Core Router Software Upgrade – lon44-rtr-1

Wednesday 13/03/2024 22:00 to Thursday 14/03/2024 06:00

During the above window, we will carry out software upgrades on our core router at Interxion Datacenter. All directly connected services will experience a number of outages of up to 3 hours in total. Any traffic that would usually be routed through this node will take an alternative path for the duration of the work.

We apologise in advance for any inconvenience caused.


Published: Thu, 29 Feb 2024 04:16:15 +0000
Planned Work: Core Router Software Upgrade – lon50-rtr-1

Tuesday 12/03/2024 22:00 to Wednesday 13/03/2024 06:00

During the above window, we will carry out software upgrades on our core router at Equinix LD8. All directly connected services will experience a number of outages of up to 3 hours in total. Any traffic that would usually be routed through this node will take an alternative path for the duration of the work.

We apologise in advance for any inconvenience caused.


Published: Thu, 29 Feb 2024 04:15:15 +0000
Planned Work: Core Router Software Upgrade – lon38-rtr-1

Tuesday 12/03/2024 22:00 to Wednesday 13/03/2024 06:00

During the above window, we will carry out software upgrades on our core router at Telehouse North. All directly connected services will experience a number of outages of up to 3 hours in total. Any traffic that would usually be routed through this node will take an alternative path for the duration of the work.

We apologise in advance for any inconvenience caused.


Published: Thu, 29 Feb 2024 04:14:23 +0000
Planned Work: Core Router Software Upgrade – car4-rtr-1

Tuesday 05/03/2024 22:00 to Wednesday 06/03/2024 06:00

During the above window, we will carry out software upgrades on our core router at Cardiff telephone exchange. All directly connected services will experience a number of outages of up to 4 hours in total. Any traffic that would usually be routed through this node will take an alternative path for the duration of the work.

We apologise in advance for any inconvenience caused.


Published: Mon, 19 Feb 2024 21:06:20 +0000
Planned Work: Core Router Software Upgrade – lon47-rtr-1

Tuesday 20/02/2024 22:00 to Wednesday 21/02/2024 06:00

During the above window, we will carry out software upgrades on our core router at Sovereign House, London. All directly connected services will experience a number of outages of up to 4 hours in total. Any traffic that would usually be routed through this node will take an alternative path for the duration of the work.

We apologise in advance for any inconvenience caused.


Published: Tue, 13 Feb 2024 23:25:08 +0000
Emergency Work: lon4-rtr-1

Wednesday 31/01/2024 22:00 to Thursday 01/02/2024 06:00

During the above window, we will carry out emergency work to apply a critical software patch to this core device at Telehouse East. All directly connected services will experience an outage of up to 30 mins in total, however the full duration of the window should be accounted for. Any traffic that would usually be routed through this node will take an alternative path for the duration of the work.

We apologise in advance for any inconvenience caused.



Published: Mon, 29 Jan 2024 13:27:44 +0000
Planned Work: Core Router Software Upgrade – lon4-rtr-2 and the.dsl

Wednesday 31/01/2024 22:00 to Thursday 01/02/2024 06:00

During the above window, we will carry out software upgrades on our provider edge and DSL core routers at Telehouse East. All directly connected services will experience an outage of up to 4 hours in total. Any traffic that would usually be routed through this node will take an alternative path for the duration of the work.

We apologise in advance for any inconvenience caused.


Published: Tue, 23 Jan 2024 13:40:23 +0000