AMG IT Solutions

Remote support

Help from the AMG team, wherever you are.

Remote support lets an AMG engineer connect to your computer when you are on the phone with us. It can help us diagnose problems faster and avoid an unnecessary visit.

1. Your support details

Information an AMG engineer may ask for

This information is detected for this page only and is not stored. Have it ready if our support team asks you to confirm your connection.

Browser

Unknown browser

Operating system

Unknown operating system

IP address

216.73.216.145

2. Important warning

Please do not download or run remote-support software unless you are already speaking with AMG. Close the application when the support session is complete.

Contact AMG support

3. Download links

AeroAdmin

Download AeroAdmin only when an AMG engineer asks you to. Run the application and provide the connection details shown on screen over the phone.

Download AeroAdmin

AMG Remote Utilities

Use the AMG Remote Utilities client when our team directs you to. We will explain each step and only connect with your permission.

Download Remote Utilities